Your privacy matters to us. This page explains what personal data sportsplus ph collects from Filipino players, why we collect it, how it is used, and what rights you have over your own information.
These cards summarise the key points from our Privacy Policy. The complete policy is below — please read it in full.
We collect the information you provide during registration — your name, date of birth, contact number, and ID details — along with payment information, gaming activity logs, and device or browser data generated during platform use.
Your data is used to operate your account, process deposits and withdrawals in ₱ PHP, verify your identity for KYC, detect fraud, comply with legal obligations, and — where you have opted in — send you relevant platform updates and promotional information.
We do not sell your personal data. Information is shared only with service providers who help operate the platform — payment processors, identity verification services, and customer support tools — under strict data processing agreements.
All data is transmitted over SSL-encrypted connections. Account access is protected by OTP verification on your registered Philippine mobile number. Our systems and data handling practices are reviewed regularly to maintain security standards.
You have the right to access the personal data we hold about you, request corrections, ask for deletion where legally permissible, and withdraw consent for optional processing such as marketing communications. Contact our support team to exercise any of these rights.
Account and transaction data is retained for as long as your account is active and for a period thereafter as required by applicable law and anti-money laundering obligations. Data no longer required for legal or operational purposes is securely deleted or anonymised.
The table below outlines the categories of data we collect, the source, and the primary reason for collection.
Questions about your data? Contact our support team via live chat or email: [email protected]
Your data, your rights. By using sportsplus ph, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the platform or register an account.
This Privacy Policy describes how sportsplus ph ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register or interact with sportsplusph.app. It applies to all services available through the platform, including sports betting, live casino, slot games, and eBingo.
We are committed to handling your personal data with care and transparency. This policy is written to be readable — not buried in legal language — because we think Filipino players deserve to know plainly what happens with their information.
We collect personal data in two main ways: information you give us directly, and information generated automatically when you use the platform.
Information you provide:
Information generated automatically:
We use the personal data we collect for the following purposes:
We process your personal data on the following legal grounds:
We do not sell your personal data to third parties. We share data only where necessary to operate the platform or meet legal requirements, and only with the following categories of recipients:
All third-party data processors are required to handle your data in accordance with applicable data protection obligations and may not use it for their own purposes beyond the service they provide to us.
sportsplus ph takes the security of your personal data seriously. The following measures are in place:
While we implement strong security measures, no online platform can guarantee absolute security. You also play a role in protecting your account — keep your password confidential and contact support immediately if you believe your account has been accessed without your authorisation.
We retain your personal data for as long as your account is active and for a period afterwards as required by law. In practice this means:
Data that is no longer required for legal, regulatory, or operational purposes is securely deleted or anonymised so it can no longer be linked to your identity.
Under applicable data protection law, you have the following rights regarding your personal data held by sportsplus ph:
You can request a copy of the personal data we hold about you. We will respond within a reasonable timeframe and provide the information in a clear format.
If any of the personal data we hold is inaccurate or incomplete, you can request that it be corrected. Some corrections may require re-verification of your identity.
You may request deletion of your personal data where we no longer have a legal basis to retain it. Note that legal retention obligations — such as anti-money laundering record-keeping — may prevent immediate deletion of certain data.
Where we process your data based on your consent — such as for marketing emails — you can withdraw that consent at any time through your account settings or by contacting support.
Where technically feasible and legally applicable, you may request your personal data in a structured, machine-readable format so it can be transferred to another service.
You can object to processing based on our legitimate interests. We will review each objection and stop the processing unless we have compelling legitimate grounds to continue or a legal obligation to do so.
To exercise any of these rights, contact our support team via live chat on the platform or by email at [email protected]. We may need to verify your identity before acting on your request.
sportsplus ph uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. Cookies are small text files stored on your device when you visit the platform.
We use the following types of cookies:
You can manage non-essential cookie preferences through the cookie settings available on the platform. Disabling essential cookies will prevent the platform from functioning correctly.
sportsplus ph is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under this age. If we become aware that an account has been registered by someone under 21, the account will be closed and any data collected will be deleted, subject to any legal retention obligations. If you believe a minor has created an account, please contact our support team immediately.
We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or updates to applicable law. When material changes are made, we will notify registered players through the platform or by email to your registered address before the changes take effect.
Continuing to use the platform after a policy update takes effect means you accept the updated policy. If you disagree with any change, you may close your account before the effective date by contacting support.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how your information has been handled, please contact us:
Email: [email protected]
Our support team is available 24 hours a day, seven days a week via live chat on the platform. For formal data access or deletion requests, email is the recommended contact channel so we can process your request with a proper record.
For questions about responsible gaming tools — including deposit limits, self-exclusion, and session reminders — visit the Responsible Gaming page.