sportsplus ph Terms & Conditions

1. General

These Terms and Conditions ("Terms") govern the relationship between sportsplus ph ("the Platform", "we", "us") and any person who registers an account or accesses the platform ("you", "the player"). These Terms apply to all services offered through sportsplusph.app, including sports betting, live casino games, slot games, eBingo, and all other gaming and entertainment features made available on the platform.

By accessing the platform — whether on a desktop browser, mobile browser, or through the Android app — you confirm your agreement to these Terms and to any additional rules published for specific products, promotions, or game categories. Where additional rules conflict with these Terms, the more specific document takes precedence for that product or promotion.

2. Eligibility

To register and use sportsplus ph you must meet all of the following requirements:

• Be at least 21 years of age at the time of registration
• Be a natural person — corporate or institutional registrations are not accepted
• Be physically located within the Philippines at the time of registration and play
• Not be excluded, suspended, or banned from the platform by any prior action
• Have the legal capacity to enter into a binding agreement under Philippine law

We reserve the right to request proof of age and identity at any point. Accounts found to have been created by players who do not meet these eligibility criteria will be closed and any balance may be forfeited or returned at our discretion, net of any winnings generated through ineligible play.

3. Account Registration

Each player is permitted to hold one active account only. Registering or maintaining more than one account — whether under the same name, the same contact number, the same IP address, or the same device — is prohibited. Where duplicate accounts are identified, all accounts may be closed and any balance in duplicate accounts forfeited.

You are responsible for providing accurate, complete, and current information during registration and for keeping your account details up to date. This includes your legal name, date of birth, registered Philippine mobile number, and valid government-issued identification.

You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. If you suspect that your account has been accessed without your authorisation, contact support immediately via live chat. sportsplus ph will not be held responsible for losses arising from unauthorised account access where adequate security precautions were not taken by the account holder.

Identity verification (KYC) is required before withdrawals are processed. This typically involves submitting a government-issued ID and, in some cases, proof of payment method. Completing KYC promptly after registration helps avoid delays when you wish to withdraw.

4. Deposits

All account funding at sportsplus ph is conducted in Philippine Peso (₱ PHP). Deposits are processed through supported local payment channels, which include Philippine bank transfers, online banking portals, and supported local e-wallets. The available channels are displayed on the deposit page within your account.

Deposits are generally credited to your account promptly upon confirmation from the payment provider. Processing times may vary by channel; bank transfers may take longer than e-wallet transactions depending on the sending institution.

• Minimum deposit amounts vary by payment channel and are displayed at the time of transaction
• Deposits must originate from a payment account registered in your own name
• Third-party deposits — payments made from accounts belonging to another person — are not accepted
• Deposits made in error should be reported to support as soon as possible

sportsplus ph does not accept credit cards or cryptocurrency as deposit or wagering payment methods.

5. Withdrawals

Withdrawal requests may only be submitted once your account has completed identity verification (KYC). Withdrawals are processed to the same payment channel used for your most recent deposit where technically possible, to comply with anti-money laundering obligations.

We reserve the right to request additional verification documents before processing any withdrawal. This is a standard anti-fraud and anti-money laundering measure and does not imply any wrongdoing on the part of the player.

• Minimum withdrawal amounts are displayed within the withdrawal section of your account
• Processing times vary by channel; most withdrawals are processed within the timeframe stated at the time of request
• Pending bonus wagering requirements must be completed before related winnings become withdrawable
• sportsplus ph may decline or delay withdrawals where fraud, account security, or regulatory concerns are identified

6. Bonuses and Promotions

Promotional offers available through sportsplus ph — including welcome bonuses, reload bonuses, free spins, and cashback offers — are subject to the specific terms published alongside each offer. These terms include the wagering requirements, eligible games, minimum odds (for sports bonuses), validity period, and maximum withdrawal from bonus winnings.

General rules that apply to all promotions unless stated otherwise:

• One promotional offer per player, per promotion period, unless explicitly stated otherwise
• Bonus funds must be wagered the stated number of times before any withdrawal is permitted
• Free spin winnings are subject to the wagering requirement stated in the specific promotion
• Attempting to abuse or exploit promotions — including through multiple accounts, third-party funding, or structured betting to meet requirements with minimal risk — will result in bonus cancellation and may result in account suspension

Bonus terms are updated as promotions change. Always review the current terms for any active promotion in your account before participating.

7. Betting Rules

Bets placed on the sportsplus ph platform are subject to the applicable sports betting rules, which are published within the betting section of the platform. The following general principles apply:

• All bets are final once confirmed — bets cannot be cancelled or altered after confirmation except through any cash-out feature where available
• In the event of an obvious pricing error, sportsplus ph reserves the right to void affected bets and refund stakes
• Results are determined by the official result of the relevant governing body for each sport
• sportsplus ph reserves the right to limit stakes or restrict betting markets for any player at any time
• Winnings from void bets are not payable; the original stake is returned to the account

For live casino games and slot games, the rules governing each title are set by the game provider and are accessible through the information panel within each game. RNG outcomes are independently determined and cannot be influenced.

8. Prohibited Conduct

The following conduct is strictly prohibited and may result in immediate account closure, forfeiture of balance, and reporting to relevant authorities:

• Using automated software, bots, or scripts to place bets or interact with the platform
• Collusion with other players to manipulate game outcomes or exploit promotions
• Exploiting software errors, system faults, or unintended pricing
• Using the platform to launder money or process funds on behalf of third parties
• Providing false or misleading identity information during registration or KYC
• Accessing the platform from a jurisdiction where such access is prohibited
• Allowing a minor (under 21) to use your account

sportsplus ph monitors account activity to detect irregular patterns. Any winnings generated through prohibited conduct may be voided and accounts closed without prior notice.

9. Privacy and Data

sportsplus ph collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal information as described in that policy. This includes your name, contact details, payment information, and gaming activity records.

Your data is used to operate your account, process transactions, verify your identity, comply with legal obligations, and — where you have opted in — communicate promotional offers. We do not sell your personal data to third parties for marketing purposes.

10. Responsible Gaming

sportsplus ph is committed to providing tools that help players manage their gaming activity. The following tools are available through your account settings:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Session reminders — receive a notification after a set amount of time in a session
• Cooling-off period — temporarily restrict access to your account for a set period
• Self-exclusion — close your account for an extended period or permanently

Gaming is for entertainment only. sportsplus ph does not guarantee any winnings and does not encourage gaming as a means of income. If you are concerned about your gaming habits or those of someone you know, please visit the Responsible Gaming page for resources and support options. The platform is strictly for players aged 21 and above.

11. Limitation of Liability

To the fullest extent permitted by applicable law, sportsplus ph shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform. This includes, but is not limited to, losses arising from:

• Technical failures, server downtime, or interruptions to connectivity
• Delays in deposit or withdrawal processing caused by third-party payment providers
• Your failure to read applicable game or promotion terms before participating
• Unauthorised access to your account resulting from a failure to protect your credentials

In all cases, our maximum liability to any player shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

12. Amendments to These Terms

sportsplus ph reserves the right to update or amend these Terms at any time. Where changes are material, we will provide reasonable notice through in-platform announcements or email notification to your registered address. Continued use of the platform after the effective date of any amendments constitutes acceptance of the updated Terms.

If you disagree with any amendment, you may close your account before the effective date by contacting support. Any balance remaining in your account at the time of closure, net of any pending bonus requirements, will be returned to you.

13. Contact Us

If you have any questions about these Terms or about your account, our support team is available 24 hours a day, seven days a week via live chat on the platform. You can also reach us by email at:

[email protected]

For questions specifically about responsible gaming tools or self-exclusion, please also refer to the Responsible Gaming page which contains additional guidance and links to support resources.